Safety

Caracue is designed to help thoughtful couples be more present for each other. It is not a crisis service, and it should not be used in any relationship where one partner does not freely and safely consent to share information.

If you or someone else is in danger

Caracue is not a crisis service. If you or your partner are in immediate danger, please contact local emergency services.

United States

• 911 — general emergency services
• 988 — Suicide and Crisis Lifeline (call or text). Free, 24/7, confidential. 988lifeline.org
• 1-800-799-7233 — National Domestic Violence Hotline. Call, or text "START" to 88788. 24/7, free, confidential. thehotline.org
• Text HOME to 741741 — Crisis Text Line, for any kind of crisis

Outside the United States

Please contact your local emergency number (112 across most of Europe, 999 in the UK, 000 in Australia, 111 in New Zealand, etc.). For international suicide-prevention directories, see findahelpline.com.

Partner linking — please read before linking

Caracue's partner-linking feature is designed for couples where both people fully and freely consent to share calendar context with each other. Before you link, please consider:

• Trust. Once linked, your partner can see aggregate metadata about your day (event count, evening availability, stress estimate) and — if you turn on calendar-sharing — the titles, times, and locations of events you've explicitly attributed to yourself or marked as joint.
• Choice. Caracue requires both parties to opt in before any data is shared. If you ever feel pressured to link or to enable a sharing toggle, do not. Either partner can revoke a link at any time, which immediately deletes shared data on both devices and on our servers.
• What is never shared. Your continuous location is never shared (only a home/away boolean if you opt in to presence). Your home address is never shared. Events you have not attributed to yourself or marked as joint are never shared.

If you are in an unsafe relationship

Caracue is not designed to detect or prevent abuse, and it cannot protect you from a partner who has access to your device or who pressures you to share information. If you are worried about your safety:

• Do not link with your partner in Caracue. The Service does not require partner linking and works fully solo.
• Use a passcode (Face ID, Touch ID, device passcode) to prevent unauthorized access to the app.
• Be aware of metadata. Even abstracted calendar metadata can communicate something about your schedule. If you are worried about a partner using information against you, do not connect any calendar to Caracue that they share with you.
• Quick delete. You can delete your account and wipe local data from Settings → Advanced → Delete account. The data is deleted from our servers within 30 days; the local copy is wiped immediately.
• Contact a hotline. The National Domestic Violence Hotline (US: 1-800-799-7233 or text START to 88788) is free, confidential, and available 24/7.

AI-generated suggestions — what to know

Caracue's Nudges are generated by AI. We use safety filters, but no filter is perfect, and AI-generated content can sometimes be inappropriate or wrong. A few notes:

• Use your own judgment. Nudges are suggestions, not instructions. If a suggestion does not fit your relationship, ignore it.
• Tell us. If you ever see a suggestion that feels manipulative, coercive, harmful, or otherwise inappropriate, please report it via Settings → Support with the suggestion text and an approximate time. We use these reports to tighten the safety filters.
• Caracue is not therapy. If your relationship is in serious trouble, professional couples counseling is far more useful than any app. Many therapists offer sliding-scale fees; many EAPs include free sessions.

Reporting a safety issue with the app

Use our support form with topic "Support" and include as much detail as possible. We read every message. For privacy-specific concerns (data exposure, unauthorized access), use topic "Privacy" or email security@caracue.com.

This page provides general safety information and is not a substitute for professional advice or emergency services.